Senior Service Designer (UX/Research)

London, England, United Kingdom · Design/Product


ustwo is looking for an Senior Service Designer to join our design team in the London studio. We are a global studio committed to making a measurable positive impact on people's everyday lives. To do this, we work across the entire product lifecycle; from visioning and discovery, validating propositions through to launching products, services and ventures that are valuable to both users and businesses. We have a lasting and transformative effect on the businesses and organisations we work with.

To meet these opportunities our design team is made up of versatile designers who have, and are constantly developing and broadening their wide skillsets and deepening their process knowledge. Our designers are skilled, confident, and multi-faceted, collaborating across all disciplines involved in the product and service development process.

We believe passionately that diverse teams help us make better services and products. We actively hire for cultural growth. We welcome people of all ages, stories and backgrounds. It adds value and impact to our clients and industry.


The Role

As a Senior Service Designer you’ll be working with teams of creative, inquisitive like minded designers, developers and strategists, to produce inspiring and impactful work.

You’ll be experienced at working with users and businesses to discover and launch services, products that solve real customer needs and create business value.

You will help apply strategic and design thinking to deliver end-to-end product and service propositions through iterative cycles of user research, design, build and learn. You are comfortable driving strategic relationships and delivering across a multiple of teams and clients. We are looking for someone who is motivated to push our industry-leading agile ways of working further and inspire the teams around them.

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The design team at ustwo comes from an eclectic mix of backgrounds and design practices. What unites us all is that we are curious, empathetic, creative designers that leave our ego at the door and care deeply about the things we make and put into the world. We offer a competitive package, amazing family policies and promote flexible working days.

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